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Agent Rating

IVRS Dashboard
From Date
To Date
State
KCC FTA
Consolidated
   
 
 
Query
Q1 Call connection time.
Q2 Behaviour and language of FTA.
Q3 Knowledge and answer given by FTA.
Q4 Quality of SMS sent.
SNoLogin-IDKCC FTAQ1Q2Q3Q4CallsOverAll RatingAvg Rating
1 admin admin 54 48 44 32 38 178 4.7