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Agent Rating

IVRS Dashboard
From Date
To Date
State
KCC FTA
Consolidated
   
 
 
Query
Q1 Call connection time.
Q2 Behaviour and language of FTA.
Q3 Knowledge and answer given by FTA.
Q4 Quality of SMS sent.
SNoLogin-IDKCC FTAQ1Q2Q3Q4OverAll RatingVoice FeedbackDate
1 admin admin 0 0 0 0 0 23-06-2018
2 kcc601375 Jayshree Girame 2 0 0 0 2 23-06-2018
3 kcc601802 Pramdev Pandey 5 3 2 1 11 23-06-2018
4 kcc601140 NARESH KUMAR 4 4 5 0 13 23-06-2018
5 kcc600722 VEDAVATHI MS 0 0 0 0 0 23-06-2018
6 kcc600046 RAM KESH MEENA 2 3 1 0 6 Download 23-06-2018
7 kcc601693 Vikrant Kumar 3 3 3 3 12 23-06-2018
8 kcc601593 Gajendra Kumar Kumawat 0 0 0 0 0 23-06-2018
9 kcc600555 SUNITA SABALE 5 0 0 0 5 23-06-2018
10 kcc601888 ROHIT BALYAN 4 5 3 3 15 23-06-2018
11 kcc601093 DESH RAJ 4 5 4 3 16 23-06-2018
12 kcc600380 BIKASH RANJAN MANNA 0 0 0 0 0 23-06-2018
13 kcc601440 Shambhoo prasad 4 4 4 4 16 Download 23-06-2018
14 kcc600710 RAHUL SHARMA 5 5 5 5 20 23-06-2018
15 kcc601171 Mamta Kethwal 4 5 4 4 17 23-06-2018
16 admin admin 2 5 1 1 9 Download 23-06-2018
17 kcc600064 SANTOSH TAMBE 3 3 3 2 11 22-06-2018
18 kcc601922 Satyam 0 0 0 0 0 22-06-2018
19 kcc601167 PRASHANT JAGTAP 1 2 3 4 10 Download 22-06-2018
20 kcc601337 Dheeraj Kumar 0 0 0 0 0 22-06-2018
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