Vision during 12th Plan

The DAC aims to have an efficient, effective and a Kisan Call Centre Service based on a dynamic database and regularly updated knowledge (through experts in research and extension system) for each National Agriculture Research Project (NARP) Zone to rapidly enhance successful call inflow by the end of 12th Five Year Plan to such an extent that at least one third of the cultivators call KCCs once in a year on an average and get a satisfactory response in more than 85% cases. This will necessitate about substantive increase in seats in the KCCs and corresponding augmentation of IT infrastructure of KCCs.